Forgot password
Enter the email address you used when you joined and we'll send you instructions to reset your password.
If you used Apple or Google to create your account, this process will create a password for your existing account.
This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.
Reset password instructions sent. If you have an account with us, you will receive an email within a few minutes.
Something went wrong. Try again or contact support if the problem persists.
Image Via miHoYo

How to Fix Genshin Impact Error Code 31-4302

Fix the error now.

Genshin Impact is getting constant updates and fresh patches to add content or modify the existing ones. With so many changes taking place, it’s not surprising that bugs and glitches make their way into the game.

Recommended Videos

The game usually shows an error code after getting stuck. While there are many error codes in the miHoYo’s title, we will focus on the “31-4302” error code in this guide. Hopefully, you can solve the problem and play the game smoothly again after trying out the solutions in this piece.

How to Fix Genshin Impact Error Code 31-4302

If you are getting a message saying “Genshin Impact encountered a problem loading game data, please log in again,” you are probably stuck with error code 31-4302. Unfortunately, you can’t start the game before solving this one.

Related: How to Get Aloy on PC & PlayStation in Genshin Impact

Try restarting the game once. It is a simple but great solution to many minor problems. However, if it doesn’t fix the game. Try the solutions below.

Launching Genshin Impact Differently

You can try launching Genshin via its .exe file instead of the desktop launcher. Just go to the installation directory of the game and right-click on the game’s application file. Now, select “Run as administrator”. This should fix the problem.

Tampering Files

Go to the game’s installation folder. Search for Blob_Storage and x360ce files. Make a backup folder for these files somewhere else on your computer. Now, delete these files and try starting the game using the first method.

Virtual Private Network (VPN)

You can also try using a safe VPN to open the game. Change your location using the VPN and then try launching the game.

If the above solutions are not working, the game maybe facing server problems. Check if the game is facing some down time on websites like DownDetector. You can also check Genshin’s Twitter account.


If you like this guide, check out Best Sucrose Build in Genshin Impact and How to Complete Second Blooming Event in Genshin Impact – Event Guide. Don’t forget to check our Facebook page for news on latest games.

Author
Image of Anuj Gupta
Anuj Gupta
Anuj has been into video games since his childhood days. From Road Rash 1994 to the latest NFS and the entire FIFA series, Anuj has a big diary of nostalgic games. With his interest in multiple genres of video games, Anuj has also tapped his feet deep into esports. He has above 10 thousand hours in Dota 2 and plays CS:GO for fun. You can find him noodling on his guitar when he isn’t writing about games.