Diablo 2 Resurrected: an issue occurred while communicating with the game servers

Today marks the release of Diablo 2 Resurrected, and many players are returning to the title that got them into the hack-and-slash action RPG genre for a hit of nostalgia. There’s one problem: many players logging into Diablo 2 Resurrected see “an issue occurred while communicating with the game servers” and cannot log in to the game.

After creating your first character and clicking the play button, the error can pop up on your screen or hang on “creating game…” It is a widespread issue affecting all platforms at the moment.

Diablo 2 Resurrected: An issue occurred while communicating with the game servers. Please check that you are connected to the internet and try again.

The wording is a bit misleading here because it is not a problem with players’ internet connections. Blizzard is aware of this problem and actively working to solve it. You can try restarting your game and clicking on the play button again, but the chances are that you’ll need to practice some patience and wait for an official fix.

Here is the official message from the Blizzard Customer Support Twitter account:

Most likely, the issue boils down to the massive amount of players all attempting to authenticate, create a character, and log into the servers simultaneously. It’s a common issue with new games on release day, especially those with a huge player base like Diablo 2.

For now, stay tuned and wait for Blizzard to fix the errors and resolve the server problems. They are likely working hard to improve everything to ensure a smooth launch day for Diablo 2 Resurrected. You can follow the official Blizzard CS Twitter for announcements and updates, and they will likely keep everyone posted the moment a fix is rolled out.

In the meantime, you can check out some of our Diablo 2 Resurrected content to keep you occupied and prepare for your journey.