How to Fix PlayStation Error WS-37398-0

The PlayStation Network sometimes has some major outages, which will prevent users from logging in and connecting to their favorite games. One PlayStation Error some users might encounter is WS-37398-0, which prevents players from logging into their accounts. Here’s what to do and how to fix your system when you get the PlayStation Error WS-37398-0.

How to Fix PlayStation Error WS-37398-0

Players seeing the PlayStation Error WS-37398-0 message are likely unable to connect to the PlayStation Network. The cause of this is usually due to the Sony servers being down. In that case, you will need to wait for them to remedy the problem. With widespread outages like this, Sony is generally swift to alert the players and let them know they are working on a fix. In short, there’s not much you can do to fix this problem other than wait for Sony to fix it.

Update: As of April 27, 2021, at 5:00 PM EST, PlayStation Network is experiencing an issue that may cause players to see some errors. It affects most services, including account management, gaming and social, PlayStation Now, Video, Store, and Direct.

To stay up-to-date with any technical issue regarding PlayStation and the PlayStation Network (PSN), you can check the official PlayStation Network status page here. You will see a message saying, “some services are experiencing issues” on the page. They will also provide a breakdown of exactly which services are affected. 

There are some instances where PlayStation users may encounter problems like this, and the issue is on their end instead. If that’s the case, you should try and diagnose your internet connection, which may include restarting your modem and router. You should also ensure your Wi-Fi connection is working properly, or checking that your ethernet is plugged into the console.