Forgot password
Enter the email address you used when you joined and we'll send you instructions to reset your password.
If you used Apple or Google to create your account, this process will create a password for your existing account.
This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.
Reset password instructions sent. If you have an account with us, you will receive an email within a few minutes.
Something went wrong. Try again or contact support if the problem persists.
Verifying Login Information Error
Image via Steam.

How To Fix “Verifying Login Information Error” on Steam

Facing an error? Try these solutions.

There’s nothing worst than going to play your favorite game and running into an error message. Video games have come a long way since the days of old. No more blowing into cartridges for one. But with the increase in technology comes more issues. Take Steam for instance. The video game service houses many of your favorites on the PC. But there’s nothing worst than running into the “Verifying Login Information Error” when trying to log in. Here are some steps you can take to fix the Verifying Login Information Error.

Recommended Videos

How To Fix Verifying Login Information Error on Steam

Try Going Offline

You can always try going offline if you run into this issue. Follow these steps to take Steam into offline mode and see if that fixes the verifying login information error.

  1. Click the ‘Steam’ dropdown menu.
  2. Select “Go Offline.”
  3. Click “Restart in Offline Mode” next.
  4. Wait for Steam to restart. Repeat steps in order to take Steam online.

Try Clearing Your Cache

You can also try clearing your cache to see if that fixes the issue. To clear your Steam account cache, do the following steps:

  1. Go to Steam > Preferences under the menu tab.
  2. Select Downloads under Preferences.
  3. Click Clear Download Cache.

If that doesn’t fix the Verifying Login Information Error then you can always try quitting Steam and reopening it to see if that fixes the error. If the problem remains then it may be a server issue on Steam. In that case, you should wait for Steam to fix the issue. You can check here to see if Steam is having server issues.

Related: Best Deals For Steam Summer Sale 2022

Author
Image of Matthew Wilson
Matthew Wilson
Matthew Wilson is currently the Managing Editor for Gamer Journalist. He's previously served as Managing Editor for the Lifestyle brand Outsider. Matthew has also worked for USA TODAY, Business Insider, Esquire, and Psychology Today. In his free time, he loves to travel and to play video games, two passions that fuel his work.