Why Does Overwatch 2 Require a Phone Number?

Next week is the launch of the long-awaited Overwatch 2. Since its initial announcement in 2019, the game has undergone several changes as it has evolved from sharing space with the original Overwatch to becoming a standalone free-to-play title that replaces it. One of the biggest differences between Overwatch 2 and its predecessor is how player behavior is handled. This initiative is being referred to as the Defense Matrix. Part of the Defense Matrix requires players to list their phone number. In this guide, we’ll tell you why.

The Defense Matrix in Overwatch 2

As part of the new Defense Matrix initiative, Blizzard will be using SMS Protect to verify account ownership and prevent banned players from easily returning. This means that Overwatch 2 players will be required to enter their phone number in order to play the game. This change will take place on October 4 when Overwatch 2 launches. A phone number can only be used once and can’t be used with multiple accounts. VOIP and pre-paid numbers cannot be used. With this system in place, Blizzard hopes to reduce toxic behavior among players and make the game safer to play for everyone.

How to Add a Phone Number to a Battle.net Account

Here is how to add a phone number to your Battle.net account:

• Log into your account and click on Account Details.
• Go to the Phone Number section and enter your phone number.
• Select Continue. You’ll receive a text with a verification code. Return to the device you logged into on and enter this code to successfully add your phone number to your account.

Now that you know how to add your phone number to your Battle.net account, you’ll be well prepared for the launch of Overwatch 2 next week. For more on the Defense Matrix Initiative click here. If you’d like to read more about Overwatch 2, check out this article on every playable hero in the game.