Forgot password
Enter the email address you used when you joined and we'll send you instructions to reset your password.
If you used Apple or Google to create your account, this process will create a password for your existing account.
This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.
Reset password instructions sent. If you have an account with us, you will receive an email within a few minutes.
Something went wrong. Try again or contact support if the problem persists.
Image via Jagex

How to Recover your Account in Runescape

This is why you write down your passwords.

Whether in Runescape or any other online game, your login information is your lifeline. If you lose track of your account name or password, then your account, and by extension, the game itself, becomes much more difficult to get at. If you’ve found yourself in such a situation, don’t flip out just yet. Here’s how to recover your account in Runescape.

Recommended Videos

How to Recover your Account in Runescape

Your course of action here will depend on the extent to which your access to your account has been barred. For example, it’s a lot easier to reset a password than it is to completely reclaim an account from the ground up.

Starting small, if you’ve simply misplaced the password to your Runescape account, just visit the game’s account recovery request page. You’ll need to enter the email address associated with your account (or if you made your account prior to 2010, your account username), then click the Submit button. You’ll get an email with a link that’ll let you reset your password and log in. If you made your account through a third-party service like Steam or a social media profile, you’ll need to go through the service in question to get your information back.

Related: Is RuneScape Down? How To Check OSRS Server Status

If you did make your account prior to 2010, but don’t remember the username you used to make your account, you can use the email reminder page to send an email with your username to its associated email account. Same deal, just enter your email address and click Submit to get the email with a link.

Image via Jagex

If you’ve completely lost both your password and username, or don’t know what email the account is associated with, that’s gonna complicate things, but not make them impossible. You can contact Runescape support with a special form to provide whatever information you do remember about your account to help them track it down. Any information you can offer, including the name of your characters, the approximate date and location you made the account, what purchases you made on the account, and more will help to expedite this process. With any luck, support will be able to track down your account and send you an email with the details.

Remember to keep careful track of login information for the future! Whether you play regularly or feel a sudden urge to return to the game in a few years, you’ll be glad you had that info stashed in a secure place.

Author
Image of Daniel Trock
Daniel Trock
Since the first time he picked up a controller as a child, Daniel has been a dyed-in-the-wool gaming fanatic, with a Steam library numbering over 600 games. His favorite pastime, aside from playing games, is doing deep dives on game wikis to learn more about their lore and characters.