Players are excited to jump into the fast-paced action of Halo Infinite multiplayer. However, some users on PC may run into issues when it comes to launching the game. There are a few known issues and solutions that can help resolve this problem. If your Halo Infinite is crashing on startup and not letting you load the game, here’s how to fix it.
How to fix Halo Infinite crashing on startup
To fix Halo Infinite crashing on startup, you can try these fixes:
- Check that your computer meets the minimum requirements
- Update your video card drivers
- Uninstall conflicting software
- Verify the installation
Make sure your computer meets the minimum requirements
The very first thing to do if your Halo Infinite crashes on startup is to verify that your computer or laptop meets the minimum requirements. Here are the bare minimums you will need to play the game:
Halo Infinite minimum requirements
- Requires a 64-bit processor and operating system
- OS: Windows 10 RS5 x64
- Processor: AMD Ryzen 5 1600 or Intel i5-4440
- Memory: 8 GB RAM
- Graphics: AMD RX 570 or Nvidia GTX 1050 Ti
- DirectX: Version 12
- Storage: 50 GB available space
One common problem players run into is not having a graphics card that can support DirectX 12. Halo Infinite requires DirectX 12, and if you have an older graphics card, it may not support that version.
Update your video card drivers
You will also want to make sure your video card drivers are up-to-date. Halo Infinite is a new game, and outdated drivers may cause some issues. To update your video card, go to the corresponding websites depending on whether you have an AMD or Nvidia graphics card:
After downloading and installing the latest drivers for your video card, restart your computer and try launching Halo Infinite. If the problem persists, move on to the other solutions.
Note that AMD users may experience GPU crashes if Async Compute is turned on in the Video Settings. You can try disabling this option if you are experiencing problems with Halo Infinite and are using an AMD video card.
Uninstall conflicting software
Not all software plays nicely together. Some programs are known to conflict with Halo Infinite, including but not limited to:
- RivaTuner Statistics Server
- Sonic Studio
Uninstall/Disable RivaTuner Statistic Server
A potentially conflicting program with Halo Infinite is RivaTuner Statistics Server (RTSS). Riva is a freeware that is typically bundled with MSI Afterburner and other overclocking software. The software is known to cause issues for some games, so it’s a good idea to try disabling it if you are having issues with Halo Infinite.
To disable RivaTuner Statistics Server, you can open the Windows start menu (Windows key) and open the “Add or remove programs” settings menu. Find RivaTuner Statistics Server in the list of programs, click on it, and click on the uninstall option.
When the RivaTuner uninstall process is complete, you can try launching Halo Infinite. If your game runs fine now, then RivaTuner was likely causing some issues. However, if you are still having problems, try the other solutions in this post.
Verify the installation
One other thing you can try is verifying the Halo Infinite game files. You can do this easily on Steam by opening your library and finding Halo Infinite. Right-click on Halo Infinite, go to Properties, click on the Local Files tab, and tap on Verify Integrity of game files.
The tool will scan the Halo Infinite installation files and repair any corrupt or missing files. When the scan finishes, you can try relaunching the game and checking if it still crashes on startup.
If all else fails, you can try contacting the 343 Industries support team at their website.
