Forgot password
Enter the email address you used when you joined and we'll send you instructions to reset your password.
If you used Apple or Google to create your account, this process will create a password for your existing account.
This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.
Reset password instructions sent. If you have an account with us, you will receive an email within a few minutes.
Something went wrong. Try again or contact support if the problem persists.
NBA 2K22 Elevator Bug

NBA 2K22: How to fix the elevator bug

NBA 2K22 is undoubtedly one of the hottest games out right now. However, many players have already come across some notable setbacks, not the least of which includes the most recent “elevator bug,” which prevents players from using the elevator in NBA 2K22. To help you fix this issue, we’ve put together the following guide. 

Recommended Videos

How to fix the Elevator Bug in NBA 2K22

  1. Walk up to the elevator in Promenade
  2. Use your phone to fix the “elevator bug”
  3. Try the elevator in MyCourt/practice facility
  4. Go to the Pro-Am
NBA 2K22: How to fix the elevator bug

Numerous NBA 2K22 players have reported a bug that causes the elevator to stop working, along with an “Unable to Connect to Server’ message. 

As you can imagine, this can be quite frustrating for players as it totally immobilizes you in the game, preventing you from traveling to any of the other areas of NBA 2K22. You’ll be unable to progress any further in the game as a result.

While there is no official solution from 2K Games, online forums have already provided a few quick fixes to help you get through this undesirable scenario. 

  1. One easy method that has worked for various people is simply walking up to the Promenade elevator. If the bug occurs, run away from the elevator and return to it a few more times. Generally, if you repeat this, you may be able to connect. 
  2. Another method is to use your phone to fix the NBA 2K22 elevator bug. Begin by checking through your friend’s list, and look for anyone who’s currently playing the game. Then, invite them to your neighborhood to play. Doing this will allow you to join up with them and connect with the place you want to go.
  3. Alternatively, several players have noted that the elevator in NBA 2K22 MyCourt seems to display the ‘Unable to Connect to Server’ message far less often. The same goes for the elevator in the practice facility. So, you can try either one of these elevators instead. 
  4. If all else fails, you can try going to the Pro-Am and heading over to the area where you buy clothes. Then, run back to where it says ‘lobby’ and enter. This method seems to work the majority of the time. 

For more related content and guides, check our NBA 2K22 section. Make sure to also check out the NBA 2K22 locker codes so you never miss a giveaway!

Author
Image of Rowan Fisher-Shotton
Rowan Fisher-Shotton
Rowan enjoys all things sports and has experience covering NBA, NFL, NCAA, and MMA, along with sports gambling.